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Return Period
You may return any item purchased from the Site within **30 days of the date of delivery**. To initiate a return, please contact our customer service team at [email protected] to obtain a Return Merchandise Authorization (RMA) number. All return requests must be submitted within the 30-day return window.
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Eligibility for Returns
To qualify for a return, the following conditions must be met:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging, including all tags, labels, and accessories.
- Proof of purchase must be provided, such as a receipt or order confirmation.
- Items marked as "Final Sale" or "Non-Returnable" are not eligible for return.
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Return Process
To return an item, please follow these steps:
- Contact our customer service team at [email protected] to request an RMA number.
- Once you have the RMA number, package the item securely, including a copy of your original invoice and the RMA number.
- Ship the item to the address provided by our customer service team. **Shipping costs for returns are covered by us, ensuring a hassle-free experience.**
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Refunds
Upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Please allow 5-10 business days for the transaction to reflect on your account, depending on your card issuer's policies.
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Exchanges
We currently do not offer direct exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item.
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Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected] with a description of the issue and a photo of the damage. We will work diligently to resolve the issue promptly, which may include sending a replacement item or issuing a refund.
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Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please reach out to us at [email protected] for further assistance.
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Contact Information
If you have any questions regarding this Return Policy or need assistance with a return, please contact our customer service team at:
EasyAutoHelp.com
[email protected], and/or
4919 Spring Avenue
Eagleville, PA 19403
We appreciate your business and strive to make your shopping experience as enjoyable as possible. Thank you for choosing EasyAutoHelp.com!